Video Views

The latest thinking on using video for learning, including comment and debate from leading practitioners and customers

Finding it hard to focus? Here's how to concentrate

Posted: May 1, 2020, 12:31 p.m.

What barriers to concentration are you facing right now? Whether you’re working remotely from home, or a keyworker busy keeping things going elsewhere, the Covid-19 pandemic presents us with new challenges to our concentration skills. We’re being distracted by the abnormality, not to mention the worry, of it all. This new 4-minute read article gives you 8 tips for staying focused in these unprecedented times.


Working in Uncertain Times: Maintaining a Sense of Purpose and Wellbeing

Posted: April 1, 2020, 6 a.m.

The Covid-19 pandemic presents us with change and uncertainty on an unprecedented scale. In this short article, Catherine de Salvo relates the messages of the Scott Bradbury video 'Working in Uncertain Times' to the challenges we all face in the current coronavirus emergency.


Tell me, what mistakes did you make today?

Posted: March 1, 2020, 10:38 a.m.

If you’re human, you sometimes make mistakes. That’s OK if you learn from them. And it’s even better if you talk about them. If errors are embraced as learning opportunities, everyone benefits. Errors which feed into a process of continuous improvement are invaluable - and when organisational cultures make that clear, people will want to own up when things go wrong.


Preventing Mistakes in Your Emails

Posted: Jan. 31, 2020, 4:13 p.m.

At Scott Bradbury we’re fascinated by accuracy. And error. On my computer, I have a folder where I store examples of the mistakes I encounter as I go about my work. Each week, without fail, my email in-box is a little treasure trove of them. And I dutifully add them to my ‘hoard’. In this month’s featured short article, Catherine de Salvo explores tips for writing accurate and effective email messages.


The Elves and the Older Worker

Posted: Nov. 26, 2019, 2:38 p.m.

Due to a rapidly growing population, the North Pole has tripled its operational capacity over the last fifty years. And like many corporate businesses with large operational workforces, the North Pole has been forced to adapt. But they are having problems with Santa Claus!


Negativity doesn't bring success

Posted: Nov. 1, 2019, 2:41 p.m.

Do any of your colleagues sometimes make negative comments? This month's blog explores the damage to morale and productivity caused by unhelpful remarks, and how to overcome negativity.


7 tips for achieving success in uncertain times

Posted: Oct. 1, 2019, 5:38 p.m.

We're living through a period of unprecedented change. With all eyes on Brexit again this month, we're featuring 'Working in Uncertain Times' as our 'One to Watch' in October. And in our blog, Alice Thynne explores seven tips for achieving success despite the unknowable.


How to ask your mother-in-law for help

Posted: Sept. 1, 2019, 12:13 p.m.

It’s not always easy to ask for help. In this short article, Alice Thynne shows how using the ideas from one of the WATCH & GO videos, she approached her mum-in-law for much needed assistance.


Has anyone let you down recently?

Posted: Aug. 1, 2019, 6 a.m.

Don’t you hate it when someone cancels on you at the last minute? Only last week I had a meeting cancelled when I was two hours into my journey and only 30 miles from their door! Has anyone let you down recently?


How well do you deal with customer complaints?

Posted: July 5, 2019, 1:08 p.m.

A few weeks ago, I went out for lunch with my family. The pub was in the sleepy East Anglian countryside, the sun was shining, and the beer was cold. The menu was your typical pub-food fare, nothing special but we didn’t mind. There was very little that could ruin our get together. Then the food arrived.

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