Video Views

The latest thinking on using video for learning, including comment and debate from leading practitioners and customers

Negativity doesn't bring success

Posted: Nov. 1, 2019, 2:41 p.m.

Do any of your colleagues sometimes make negative comments? This month's blog explores the damage to morale and productivity caused by unhelpful remarks, and how to overcome negativity.


7 tips for achieving success in uncertain times

Posted: Oct. 1, 2019, 5:38 p.m.

We're living through a period of unprecedented change. With all eyes on Brexit again this month, we're featuring 'Working in Uncertain Times' as our 'One to Watch' in October. And in our blog, Alice Thynne explores seven tips for achieving success despite the unknowable.


How to ask your mother-in-law for help

Posted: Sept. 1, 2019, 12:13 p.m.

It’s not always easy to ask for help. In this short article, Alice Thynne shows how using the ideas from one of the WATCH & GO videos, she approached her mum-in-law for much needed assistance.


Has anyone let you down recently?

Posted: Aug. 1, 2019, 6 a.m.

Don’t you hate it when someone cancels on you at the last minute? Only last week I had a meeting cancelled when I was two hours into my journey and only 30 miles from their door! Has anyone let you down recently?


How well do you deal with customer complaints?

Posted: July 5, 2019, 1:08 p.m.

A few weeks ago, I went out for lunch with my family. The pub was in the sleepy East Anglian countryside, the sun was shining, and the beer was cold. The menu was your typical pub-food fare, nothing special but we didn’t mind. There was very little that could ruin our get together. Then the food arrived.


Being a new starter

Posted: June 4, 2019, 3:12 p.m.

Starting a new job is an opportunity for a fresh start. It's an opportunity to learn new things. It's also the perfect time to watch our video 'What To Say When You're New on the Job'.


My Experience of Behaviour-based Interviewing

Posted: April 26, 2019, 2:49 p.m.

Embarking on a job hunt is intimidating. But hiring a new team member is daunting too. When post-graduate Alice Thynne joined the Scott Bradbury team earlier this year, she experienced behaviour-based interviewing for the first time. In this short piece Alice reflects on what she learned.


A time for innovative thinking

Posted: Oct. 11, 2018, 3:52 p.m.

Innovation and creative thinking. People development programmes often include modules on these topics. But even if your organisation proactively encourages people to generate new ideas, what sort of hearing do those ideas get? And how can we, as innovative thinkers, make sure our proposals are properly considered?


Getting the best from people who know more than you

Posted: Aug. 10, 2018, 4:58 p.m.

Experts are people with a special, superior skill or knowledge in a particular field. We need them. In all areas of life, and business, experts have a vital role to play. But when it comes to managing someone in your team who knows more than you do, it can be daunting. Whether he or she is a subject matter expert, or simply has much more relevant experience or know-how, managing ‘an expert’ can feel awkward. This short article explores how to get the best from people with greater knowledge or expertise.


Change for good

Posted: July 11, 2018, 12:46 p.m.

‘We’re going through a lot of change at the moment’, is a common refrain. We hear it all the time. The pace of change might be faster nowadays, but organisational change has always been with us. In this short article we explore the problem of change paralysis, the energising potential of change and the importance of understanding how change is perceived.

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