Experts are people with a special, superior skill or knowledge in a particular field. We need them. In all areas of life, and business, experts have a vital role to play. But when it comes to managing someone in your team who knows more than you do, it can be daunting. Whether he or she is a subject matter expert, or simply has much more relevant experience or know-how, managing ‘an expert’ can feel awkward. This short article explores how to get the best from people with greater knowledge or expertise.
‘We’re going through a lot of change at the moment’, is a common refrain. We hear it all the time. The pace of change might be faster nowadays, but organisational change has always been with us. In this short article we explore the problem of change paralysis, the energising potential of change and the importance of understanding how change is perceived.
Ever been asked to cover for a cheating colleague or dubious workplace activity? If the television cameras hadn’t picked up the ball tampering in Steve Smith’s Australian cricket team last month maybe we wouldn’t know about it. But others in the team apparently did. Imagine being in a close-knit team, working together towards an agreed goal, and then being asked by one of your teammates to cheat for them, for the ‘good’ of the team. How would you react?
We all need to be productive. We need to get things done efficiently. And often that means wanting to be left alone to focus on the task in hand. The last thing you need is repeated interruptions. The irrepressible colleague who wants to chat to you presents a tricky problem: how to stop the interruptions without causing offence?
Coaching models aren’t always as effective as you might think. And few managers are natural coaches! How well does your manager coach you? And are you a good coach? This straight-talking video explains the purpose, benefits and practicalities of coaching in under three minutes.
Do you ever feel that all your hard work isn’t really appreciated? That your boss doesn’t even notice the effort you put into your job? This article takes a fun, festive view of how the elves must be feeling at Christmas time - and more seriously, offers us a video to show what to do if we feel our efforts are being ignored.
From Harvey Weinstein’s downfall to political storms at Westminster, sexual harassment is all over the social media and news channels right now, but when it comes to your own work environment, are your people clear about what’s acceptable, and what’s not? Every one of your employees should see this short video.
Making assumptions about what someone can’t - or can - do because of their age is not only wrong but detrimental to the working of the team.
Strictly’s line-up of celebrity dancers this autumn includes Chizzy Akudolu, who also stars in the Scott Bradbury video about behaviour-based interviewing skills. Scott Bradbury put Chizzy through her paces when she played the part of Safia in ‘A Question of Evidence’ - and she didn’t put a foot wrong! How will she fare on Saturday nights in the nation’s most popular dance contest?
‘Have all your staff arrived for work today?’ asks the email which pops into my in-box most Monday mornings. But an absence from work shouldn’t be an opportunity for companies touting temporary personnel. It should be your cue to swing into action with your absence management procedure.
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