New managers need to establish credibility with the people they manage. Without it, they lack the trust and respect they need to earn from their team. So, what key behaviours must managers exhibit to be accepted as the credible leader of their team? This video ‘Establishing Credibility’ sums it up in a nutshell (or 2 minutes, 20 seconds to be precise!)
Like a lot of people, I’m guilty of asking for help sometimes when, if I really thought for a minute or two, I could work out the solution to my problem for myself. When and how we ask for help makes a difference to our working relationships and how much help we get. And that’s why the video ‘What To Say When You Need Someone To Help You’ is so valuable.
Following the recent General Election and last year’s Brexit referendum, it’s not unusual to encounter people who disagree with us. How we deal with disagreement is important. And just as our politicians are being urged to consult more widely, we too need to think carefully about our own position and genuinely seek to understand the views of others, when faced with opposition. Our ‘One to Watch’ video for June illustrates how to use disagreement in the workplace as a force for good instead of the cause of division.
You are busy. Deadlines loom; emails lie unread; meetings fill your diary and your phone never stops ringing. So how is there time to learn? It’s easy to defer learning, so you never get around to it. But ‘not having time to learn’ is purely a problem of perception.
Even the best of colleagues can sometimes be annoying. And of course, sometimes it’s nothing to do with what they are doing or saying (or not doing or saying) but entirely to do with your own state of mind at the time. But not always. Sometimes you feel you have every right to be annoyed.
The first few days in a new job are a golden opportunity. And the way you welcome a new team member has a massive impact on how the new starter feels.
When was the last time someone let you down? What impact did it have on you? And how did you feel? Knowing what to say when someone breaks a commitment to you, not only helps you to feel better but also prevents it happening again.
Start 2017 with a new approach. Resolve to be in control of how you feel when under pressure. Having lots to do at work can be a good thing but when your boss keeps landing more and more on your desk, it can become overwhelming.
You know the feeling. You are all gathered together at your works Christmas ‘do’ and each of you takes it in turn to open your Secret Santa gift…
Someone in your team not doing their job properly?
When you’re managing a poor performer, you must act.
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