What To Say When... in 90 seconds

If you’re after fast, clear and to the point learning messages, these cartoon-illustrated ‘What To Say When’ videos fit the bill perfectly! Lasting just 90 seconds each, they illustrate instantly usable phrases, simply and clearly. No ifs, buts or maybes….just ‘aha’ moments! You can’t get quicker or clearer than this.

Download full list of titles

Here are examples of just six titles from the What To Say When… in 90 Seconds series:


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How to comment on poor timing keeping – and why you must!


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Turning a negative encounter into a more positive one

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Dealing with interruptions when you need to focus on something else

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How to make sure you have the other person’s full attention


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Understanding why you’re annoyed – and asking yourself, is it reasonable?

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Being really specific and unambiguous about what you want done

Running Time

90 seconds



Learners can download a customised certificate as evidence of the video viewing, so long as they watch to the end of the programme.